Standard Returns within 14 days
Please note sales on all clearance items are Final.
Aufeis Clothing is committed to customer satisfaction. Simply return the item to us within 14 days of purchase receipt and we will promptly process your refund. Items must be returned in their original packaging and with original tags, with no evident use, to be eligible for refund. We will issue credit for the basic/standard return shipping costs if the return/exchange is a result of our error. (Wrong Item, Damaged/Defective)
(USPS is preferred for ALL U.S. return shipments)
We cannot accept returns or exchanges for items that are worn, used or items that have been washed, damaged, or otherwise altered. Removal of tags and labels will qualify the product as being worn. Aufeis is not responsible for any item that we did not receive or that is not returned in accordance with the terms of our return policy. We cannot process returns or exchanges for items that were not purchased from Aufeishockey.com.
Orders Returned after 14 days
Orders extending beyond the 14 day return window are considered to be "late returns" and are not eligible for full refund. For "late return" orders returned within 30 days of the receipt, a merchandise credit (in the amount of the original product price) will be issued, provided that the product is unworn and has original tags. All shipping fees on all items returned after 14 days are thereby forfeited by the customer, and will not be credited. Orders extending beyond the 30 day return window are not eligible for return or exchange.